Companies and organisations that want to grow their business in a systematic manner and maintain or gain a competitive edge in an increasingly challenging market environment will sooner or later face the challenge of digital transformation, the implementation of which will require a well-thought-out strategy and carefully planned actions carried out over time, which will enable the company to meet the growing demands of its customers, while remaining competitive. Taking advantage of state-of-the-art enterprise-grade technologies, such as digital process automation solutions, effectively helps (or actually enables) the digital transformation of the company and making it a reality.
Digital process automation – what it is and what benefits does it bring to modern companies?
Digital process automation (DPA) tools are contemporary counterparts to traditional business process automation (BPA) tools. Thanks to the inclusion of innovative technologies, which have been developing rapidly over the course of the last decade, DPA largely focuses on key areas for companies and organisations, including process and workflow digitalisation, as well as task and documentation management. This, in turn, results in better and more efficient ways of transferring tasks, information, data and documents in electronic forms between all stakeholders involved in a given process. What is even more important, all tasks are carried out under full oversight, in accordance with current procedures and guidelines. The individual stakeholders never have to think about what to do and to whom to contact with regards to a given case or document – the system holds their hand, so to speak, according to centrally configured scenarios and so-called business rules, which allow employees to work smarter, be more efficient, and make less mistakes, while enjoying greater certainty and peace of mind due to the fact that the system takes care of so many aspects of their tasks.
Modern DPA-class IT solutions enable companies to carry out an effective and successful digital transformation of the organisations and their daily operations, which offers them a number of measurable and tangible benefits. The deployment of such a system results not only in the optimisation of operating costs and significant time savings, but also in better quality of the work performed, higher agility and efficiency of all operations carried out on a daily basis, as well as facilitating the achievement of strategic business objectives. Digital process automation tools also enable companies to effectively improve the flow of information and documents within the organisation, increase the quality of decisions made by employees and give them ongoing and immediate access to the most up-to-date information.
Digital process automation, modern technologies and innovations offered by the IT sector
One of the key elements of paramount importance for digital process automation, without which it could not be implemented in its assumed form, are state-of-the-art IT technologies and solutions. Their deployment and implementation in everyday operation makes it possible to improve the effectiveness of all tasks, as well as to optimise all kinds of business processes handled by the company. Digital process automation enables organisations to take full advantage of all opportunities and chances offered by the modern business environment and the dynamically developing, constantly improving innovative technologies in the best available way.
Within the context of digital process automation, there are new emerging trends, such as intelligent process automation (IPA), which, in addition to the standard principles, which are implemented by BPA and DPA solutions, also takes advantage of additional elements and toolkits, such as robotic process automation (RPA), machine learning (ML) and artificial intelligence (AI). The combination of such solutions enable organisations to introduce new quality and standards for the company’s operations, as well as to better adapt them to the needs of the company and its business processes.
How to get the most out of digital process automation?
The dynamic development of innovative technologies, which we have been witnessing in the last decade, will certainly continue in the years to come. Thus, it is worthwhile to pay attention to the opportunities offered by digital process automation and to implement its principles step-by-step. This will ensure ample opportunities for growth, managing the ever-growing needs of your customers, as well as building a robust and lasting competitive advantage on the market. Digital process automation is a tool that is well-suited to every company and organisation; and its benefits will be particularly appreciated by departments such as administration, sales, customer service, marketing and production.
Digital process automation is enabled by special enterprise-grade software. While looking for a user-friendly, future-proof and technologically advanced solution, it is worthwhile to pay attention to low-code platforms designed with business process management and automation in mind. Optimizing processes and building business applications with the help of such tools will ensure that all ongoing operations go smoothly, effectively and efficiently. What is more, some of the best low-code platforms available on the market also enable the implementation of necessary modifications and improvements in real-time, which translates into quick and effective implementation of new rules and policies, handling business processes at an even higher level, as well as the gradual introduction of further changes and continuous improvement to ensure that the organisation is always ready to face the ever-changing needs and market situation.
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